1. How often do we ship orders?

• Orders are shipped daily.

2.  What are our hours of operation?

• 9am to 5pm EST, Monday through Friday.  We are closed all major holidays.

3. Which credit cards do you accept?

• We accept VISA, MASTERCARD, AMERICAN EXPRESS, DISCOVER AND PAYPAL.

4. Is there a minimum order amount?

• Yes, there is a $15.00 minimum amount.

5. When will my order be shipped?

• All orders will be shipped within 24-48 hours once all items ordered is in stock

6. What if an item is not in stock?

• If an item is not in stock (backordered), it will take 5-7 business days for our supplier to ship it to us.

7. How do I know if my order went through?

• You will receive an email with your UPS confirmation tracking number. So you can track your order at your convenience.

 8. Will I pay taxes on my orders?

• All orders shipping within the New York Region will pay tax

9. Is it safe to order with my credit card online?

• Yes it is! Our site we use Secure Socket Layer (SSL) encryption method to protect your data from third parties as it transferred over the internet.

10. Can I only order over the internet?

• No, you can call or even walk-in to place your orders with us.

11. Do you have a walk-in storefront?

• Yes we are located: 316 Westbury Ave., Carle Place, NY, 11514

                                                1-877-599-7278